Please reach us at rob@rgsmaillengine.com if you cannot find an answer to your question.
We will need the battery, plus the model and serial number of the tool it came with. We don't need the tool, just the model and serial from the tool the battery came with. A date of purchase or receipt. If you purchased your battery separately, you will need to bring the receipt.
In most cases, 2-3 weeks. However, due to parts availability, sometimes it can take up to 90 days.
Yes, you will need to re-register a Ridgid tool or battery replacement to maintain your LSA warranty.
Bring your warranty item to our shop, along with your date of purchase. We will get some basic info from you and take it from there.
Bring your warranty item and a date of purchase. Typically batteries and chargers, unless they are having an issue, are not needed.